Reopening – April 2021

  • 26th March 2021

We are preparing to re-open the Original Archives and HER Desk to visitors from April 13th and bookings are now open!


With the safety of our customers in mind we have had to implement certain guidelines. Before you make your booking please be mindful of the following: The original archive area is now open for viewing pre-ordered documents on Tuesday, Wednesday and Thursday from 10:30-15:30. We are currently only accepting one booking per person per week. We can also only accommodate one person per booking. If you have special assistance requirements, please let us know in advance. Our self-service area is currently not open to the public. Please only book a place when you have full reference numbers for the documents you wish to see. If you do not know your references, please get in touch via our enquiry system before making a booking and we will do our best to assist you. We reserve the right to cancel bookings made without adding reference numbers.

Completed bookings must be made at least a week in advance. We are unable to accept amendments after this date. You can pre-order a maximum of 10 separate items. Please be aware when making your booking that your contact details will be retained for 21 days from the date of your visit for track and trace purposes.

If you any have questions relating to your visit, please first send an enquiry to Before you visit you may also wish to read the Frequently Asked Questions at

And please remember to bring your own pencil!

As previously, bookings for original archives will be limited to one person per booking and one booking per week. 10 items may be ordered and must be ordered a week in advance so that they can be safely retrieved and quarantined. Please book your visit using our new Eventbrite booking page which replaces the previous booking system.

Documents quarantined and ready for visitors coming the following week

Documents quarantined and ready for visitors coming the following week


Visitor Charter:

With special measures in place for the foreseeable future, we would ask everyone planning a visit to Worcestershire Archive and Archaeology Service to help us ensure everyone’s safety by committing to our new visitor charter. This charter is modelled on that produced by The National Archives.


HER desk

Historic Environment Record

The Worcestershire Historic Environment Record (HER) Public Desk will be reopening from Tuesday 13th April. To allow for social distancing measures, the desk will be operating on an appointment only basis between 10:30 and 13:30 on Tuesdays and Thursdays, and visits must be booked at least a day in advance.

The Worcestershire HER is the County’s primary record for archaeological and historic environment information, holding over 83,000 records covering Monuments, Archaeological Events and Artefacts alongside source information and reference collections. The public desk of the HER welcomes all enquiries about the Historic Environment of Worcestershire, including questions about the history of your area, identification of earthworks seen on walks, further information on local heritage assets and providing reports for excavations that interest you. The desk is also open to commercial and private research customers.

If you would like to make an appointment to visit the HER public desk, please do so by visiting our online enquiry system: Enquiry System. Let us know the detail of your enquiry and we will arrange an appointment with you. We may also be able to send you some information digitally.


Self Service

The self service area will remained closed for the present.

The Hive:

Please also check The Hive website for general library and building specific arrangements.



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